SpendCare was recently featured in a 23-minute video interview with Lisa LaMagna, a well-known voice in the PACE community, to discuss the growing role of flex cards in supporting PACE participants.
The conversation focused on why PACE programs are increasingly adopting flex cards, how the participant experience can be enhanced, and what it takes to deliver these benefits in a compliant and operationally sustainable way. As Perry Halman-Peguillan, SpendCare’s co-founder, shared in the discussion, flex cards are not just about disbursing funds — they’re about aligning non-medical supports with care plans while reducing administrative burden for staff.
Key points from the interview included:
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Why flex cards matter for PACE: They give participants more autonomy and choice, while ensuring spending aligns with approved categories.
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Compliance and protection: Flex cards help programs stay audit-ready by tracking and tagging purchases against specific benefit categories.
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Operational efficiency: By replacing manual processes, flex cards lower the lift for staff and reduce risk.
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The participant perspective: Cards make accessing supports more straightforward, empowering participants without creating friction.
The full interview can be viewed here on YouTube.
For our partners and prospective customers, features like this are a chance to hear directly how SpendCare is helping PACE organizations meet today’s challenges — and why we’re committed to building solutions that make benefits easier, safer, and more impactful to deliver.
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