Frequently Asked Questions

Yes, there is a one-time implementation fee.

You will need to provide some basic information about your agency, key personnel, and active clients. This requirement is a safeguard to prevent financial fraud and is one of the reasons why SpendCare a safe and secure partner.

This information includes, but is not limited to:

  1. Business Type (LLC, Sole proprietorship, Partnership, etc.)
  2. Date and State of Incorporation
  3. NAICS Code
  4. EIN
  5. Business Contact Information
  6. Business Administrator Contact Information
  7. Client Contact Information
The entire sign-up process can be completed as quickly as you can provide the required information. We expect this will take 1-3 business days on average.
No, but we do we believe agencies serving at least thirty clients realize the most value from implementing SpendCare.
SpendCare can be implemented on an annual with no cancellation fees and a ninety day notice period.
No, SpendCare will never charge fees to your clients. However, you may wish to upsell SpendCare to your clients as a new financial protection service provided by your agency.
SpendCare will provide a service-level agreement prior to contract signing.

You may email us anytime at Our customer support team will respond to email, chat, and phone calls Monday – Friday from 9am – 5pm Central time.

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